Privacy Policy

American Classic Painters Bellevue LLC
Doing business as American Classic Painters
https://americanclassicpainters.com/ |
(206) 848-8882

Last Updated: September 4, 2026

This Privacy Policy explains how American Classic Painters Bellevue LLC, doing business as American Classic Painters (“American Classic Painters,” “we,” “us,” or “our”), collects, uses, stores, protects, and discloses information obtained through our website, online forms, telephone calls, text messages, emails, advertising campaigns, in-person interactions, and other communications with customers and prospective customers.

This Privacy Policy applies to information collected through our website and related communications unless a separate written estimate, service agreement, work order, or project contract provides otherwise.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Your name, telephone number, email address, mailing address, and service address;
• Information about your painting, remodeling, or property-improvement project;
• Property details, room information, surface conditions, color preferences, photographs, measurements, budget, timeline, and appointment preferences;
• Information submitted through estimate requests, contact forms, consultation forms, or other website forms;
• Emails, text messages, telephone call details, voicemail messages, appointment notes, estimate records, and other communications;
• Transaction information related to estimates, invoices, deposits, payments, refunds, services, and warranties.

Payment information may be processed directly by a third-party payment or financing provider. Information submitted directly to those providers is also subject to their respective privacy policies.

2. Information Collected Automatically

When you visit our website, we and our service providers may automatically collect certain technical information, including:

• IP address;
• Browser and device type;
• Operating system;
• Pages visited and time spent on those pages;
• Referring website or advertising source;
• Approximate geographic location;
• UTM parameters, advertising identifiers, and click identifiers;
• Interactions with forms, buttons, and other website features.

We may collect this information using cookies, pixels, analytics tools, call-tracking technologies, advertising tags, and similar technologies.

3. How We Collect Information

We may collect information when you:

• Submit a contact form or request a free estimate;
• Request a consultation, appointment, painting service, remodeling service, or project information;
• Call, text, or email us;
• Communicate with our employees, contractors, estimators, or project managers;
• Purchase or inquire about products or services;
• Interact with our website, advertisements, social media pages, or business listings;
• Otherwise voluntarily provide information to us.

4. How We Use Information

We may use the information we collect to:

• Respond to questions, estimate requests, and customer-service inquiries;
• Schedule estimates, consultations, site visits, and project appointments;
• Evaluate painting, remodeling, repair, and property-improvement projects;
• Prepare estimates, proposals, invoices, work orders, and project documentation;
• Provide residential and commercial interior and exterior painting services;
• Provide remodeling, preparation, repair, staining, finishing, and related services;
• Communicate about appointments, estimates, schedules, project progress, invoices, warranties, and customer-service matters;
• Send promotional or marketing communications when you have provided applicable consent;
• Process transactions and maintain financial and business records;
• Measure website performance, advertising performance, lead sources, and customer engagement;
• Improve our website, services, operations, marketing, and customer experience;
• Detect or prevent fraud, misuse, security incidents, and other unlawful activity;
• Comply with legal obligations and protect our legal rights.

5. Text Messaging and Telephone Communications

Providing your telephone number does not automatically enroll you in marketing text messages. American Classic Painters sends text messages only as permitted by applicable law and based on the consent or other authorization associated with the communication.

If you opt in to receive non-marketing text messages, you may receive messages concerning inquiries, estimates, consultations, appointments, scheduling, painting and remodeling projects, invoices, project updates, service notifications, and customer support.

If you separately opt in to receive marketing text messages, you may receive messages concerning special offers, promotions, discounts, painting and remodeling services, and other business updates from American Classic Painters.

Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe from text messages. Reply HELP for assistance, call
(206) 848-8882, or email
info@americanclassicpainters.com.

Consent to receive marketing text messages is not a condition of purchasing any goods or services. SMS consent is voluntary and may be withdrawn at any time.

After an opt-out request, we may send one final text message confirming that the opt-out request has been processed. You may continue to receive communications through other channels when legally permitted or when necessary to fulfill an existing request, appointment, transaction, or project.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. Cookies, Analytics, and Advertising

Our website may use cookies, pixels, tags, scripts, analytics services, advertising technologies, and similar tools to:

• Remember website preferences;
• Understand how visitors use our website;
• Measure website traffic and performance;
• Identify the source of inquiries and estimate requests;
• Measure advertising effectiveness;
• Improve our website, services, and customer experience.

We may use third-party analytics and advertising services, including services such as Google Analytics. These providers may collect information about your device and website activity according to their own privacy policies.

You may be able to control or disable cookies through your browser settings. Disabling cookies may affect the availability or functionality of certain website features.

7. How We Disclose Information

We do not sell or rent personal information. We may disclose information only when reasonably necessary for our business operations, fulfillment of requested services, legal compliance, or protection of our rights.

Information may be disclosed to:

• Service providers: Website hosting providers, CRM platforms, communications providers, scheduling tools, analytics providers, advertising platforms, payment processors, financing providers, data-storage providers, and other vendors performing services on our behalf.
• Project-related providers: Employees, painters, subcontractors, suppliers, consultants, delivery providers, project managers, and other professionals involved in estimating, coordinating, supplying, or completing requested services.
• Financing providers: Third-party providers such as Acorn Finance when you choose to apply for or inquire about financing.
• Legal and safety recipients: Courts, regulators, government agencies, law enforcement, insurers, attorneys, or other parties when disclosure is required or permitted by law or reasonably necessary to protect rights, safety, property, or security.
• Business transaction recipients: Parties involved in a merger, acquisition, financing, reorganization, or sale of some or all of our business assets, subject to applicable legal protections.

The disclosures described above do not permit third parties or affiliates to use mobile opt-in information or text message consent for their own marketing or promotional purposes.

8. Third-Party Websites and Services

Our website may contain links to third-party websites or services, including financing providers, payment processors, maps, social media platforms, review websites, suppliers, manufacturers, and other service providers.

Third-party websites and services have their own privacy policies and terms. American Classic Painters does not control and is not responsible for their content, security, availability, or privacy practices. We encourage you to review their privacy policies before providing personal information.

9. Your Privacy Choices and Rights

Depending on applicable law, you may request access to, correction of, or deletion of personal information we maintain about you. We may need to verify your identity before processing a request.

Certain information may be retained when reasonably necessary to complete an existing project, comply with legal or accounting requirements, resolve disputes, prevent fraud, enforce agreements, or protect our rights.

You may unsubscribe from marketing emails by using the unsubscribe instructions included in the email. You may opt out of text messages by replying STOP.

To submit a privacy request, email
info@americanclassicpainters.com
or call
(206) 848-8882.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, electronic communication, or data-storage system can be guaranteed to be completely secure. We cannot guarantee the absolute security of personal information.

11. Data Retention

We retain personal information only for as long as reasonably necessary to respond to inquiries, provide requested services, manage customer relationships and active projects, maintain business and financial records, honor warranties, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

Retention periods may vary based on the type of information collected, the purpose for which it was collected, contractual requirements, and applicable legal obligations.

12. Children’s Privacy

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be published on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or our privacy practices, contact:

American Classic Painters Bellevue LLC
Doing business as American Classic Painters
11417 124th Avenue NE, Suite 205
Kirkland, Washington 98033
Phone: (206) 848-8882
Email: info@americanclassicpainters.com
Website:
https://americanclassicpainters.com/